Welcome to Welling Medical Practice
Book on the day Appointments
There will be a few appointments available each day, which are released throughout the day by the reception staff. These are not available to be booked before the day. So if you ring from 8am or come to the surgery in person before 8am, you will have to wait for these appointments to be released. This does not guarantee you will receive an appointment for that day.
eConsult Notice 9th March 2022
Econsult will now be used for the purpose of administration queries only, you do not need to complete a form for an appointment.
Appointments are now available online for you to book with a GP directly or if you prefer you can call the surgery.
When attending the surgery may we remind you to wear a face mask at all times due to infection prevention control in helping us to keep you and the team safe.
When calling you will be given the following options.
For Appointments press 1, please call between the hours of 8am to 11am or 2pm to 5pm
For general advice - press 1
For test results please call between 11am to 2pm - press 2
For referral queries - please speak to a receptionist
For prescription queries between the hours of 9am to midday - press 4
For medical reports - press 5
For patient online services please speak to one of our receptionists.
Update from Welling Medical Practice
As of Thursday 20th January 2022, you will now be able to book a telephone appointment or face to face via the online patient service application directly to the surgery with a GP. Please see your online app for dates and times.
There is no longer a requirement to complete an E-Consult unless it is for administrative queries.
Alternatively, please contact the surgery via the telephone
Using eConsult at the weekends
If you require support over the weekend (including bank holidays) you can still use the eConsult service for self-help and pharmacy advice regarding your condition.
if you have a medical problem and you're not sure what to do, please use the 111 online service which you can access here - NHS 111 online
As always for immediate emergencies, call 999.
Patients to be careful of receiving text messages asking for personal information to be sent, as this is a scam. Please do not respond to these text messages sharing your personal details. Cervical screen reminders and appointment reminders do not request your personal information, so these would be correct.
Due to the current outbreak of COVID-19 we ask that you kindly register electronically with your local pharmacy, this will reduce the risk for patients and staff.
We thank you for your understanding.
Advice for parents during coronavirus
Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself.
Click here to download helpful advice for parents
Accessible Information Standard
Do you have any communication needs that the Practice could support you with? If YES, please let us know.
Information from the Care Quality Commission
Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
This widget provides a summary of the results of the latest checks carried out by the CQC.