Patient Satisfaction Feedback 2025

In order to find out how we are meeting your needs, we are asking our patients a few questions about the care they have received. We will be discussing your comments in our team meeting, to make sure we meet your requirements whilst attending Welling Medical Practice. Thank you for your time in completing this form.

Age:

Gender:

How many visits to the practice have you made in the past year:

Were you happy with the treatment you received whether telephone consultation or face to face appointment:

Please comment on the answer you have given above:

Was it with a nurse or GP?

Was it easy to access an appointment?

Was it easy to contact the reception team?

Were the Reception team polite and helpful?

Was your appointment on time?

NHS App

Are you aware of NHS APP is for contacting us?

Are you aware of online GP Contact request?

Overall

How was your overall experience at the practice?

Please comment below to help us understand your experience with us.

Thank you for your time in completing this form to help us improve our services to you.

Privacy Protection

Information entered into survey forms is used only for the purposes of processing your survey information and is stored and accessed securely by designated staff.

Issues raised in comments may be discussed between relevant members of staff. The information is used for quality monitoring purposes, in line with the expectations of those submitting the feedback.

Any personal information transmitted via survey forms may be anonymised when this is required to ensure compliance with General Data Protection Regulation.

This information is not shared with any external third party organisations.

This information is retained for up to 28 days.

I consent to my information being used for the purposes described above and wish to submit this online form to Welling Medical Practice • 2 Danson Crescent, Welling, DA16 2AT.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.

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